Page 31 - XL Axiata Integrated Anual Report 2020 ENG

2020 Integrated Annual Report
29
Revenue increased by
3% yoy to
Rp26.02
trillion
while EBITDA grew by 31% yoy to Rp13.06 trillion.
Revenue from data services increased by
11% yoy
contributed 92% of total service revenues.
The total number of BTS
reached 144,000
The total number of customers increased to
57.9 million
followed by an increase in smartphone penetration rate to 89% and blended ARPU to Rp36,000.
MARKET OVERVIEW
The Covid-19 outbreak in 2020 made it a historic year that was particularly challenging, not only for specific countries, regions, or industrial sectors, but for the world and almost all business sectors. Declared a global pandemic by the World Health Organization (WHO)
on 11 March 2020, this disease abruptly halted the domestic and international flow of goods and passengers. The impact
of this phenomenon has gone far beyond the health sector; employment, education, and development have also suffered because of the pandemic.
Indonesia was officially declared to be in a recession after two consecutive periods of negative growth in 2020: –5.32% year- on-year (YoY) in the second quarter and –3.49% YoY in
the third quarter. Almost all business sectors experienced
a contraction, with the transportation and warehousing sectors experiencing the deepest contraction. From the consumption side, challenges such as stagnating business performance to closures have caused some people to lose their jobs, negatively affected household consumption—this is a sector that usually supports the Indonesian economy. In
the third quarter of 2020, household consumption was recorded at minus 4.04% YoY.
During this challenging time, government spending played a dominant role, with public budget consumption grew by 9.76% YoY in the third quarter of 2020.
Information and Communications was one of the few sectors that showed positive year-on-year growth, respectively 9.80%, 10.88%, and 10.61% in the first,
second, and third quarters
of 2020. It demonstrates the significant role of this sector
in people’s lives, especially during the pandemic. Even though physical activities are limited, communications and coordination must continue. Working and studying from home has become a daily reality for many people, including our employees. This situation has accelerated the development of digitalization and consumer demand for Data services.
The latest survey from the Indonesian Internet Service Providers Association (APJII) showed an increase in the number of internet users in
the second quarter of 2020 to 196.7 million people, which is 73.7% of Indonesia’s population. The highest number of internet users is in Java, which accounts for 55.7% of total users, while the lowest number of users is
in Maluku and Papua with 3% each. The internet is mainly
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