Page 203 - XL Axiata Integrated Anual Report 2020 ENG

2020 Integrated Annual Report
201
July
16
05
XL Axiata’s IoT-based Smart Poultry solution
has been proven to increase poultry production
of PT Sierad Produce Tbk (Sierad Produce). The cooperation of the two parties that has been taking place in the last year has also succeeded
in improving the efficiency and effectiveness of the management of poultry farms. Based on the evaluation of Sierad Produce on the Smart Poultry in Banten and West Java, the solution proved successful in improving the Performance Index (IP) above the national average. Now, XL Axiata and Sierad Procude are ready to develop even broader cooperation in the application of digital solutions.
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XL Axiata continuously improved the quality of
its services. This included the initiative to enhance ease of access to XL Axiata applications, such as myXL and myAXIS. By implementing Customer Identity and Access Management (CIAM) technology, customers are now able to access myXL using single sign on. Customers can use their social media ID to log in to the myXL app. Not only this improved ease of access, but also more secure for customer data.
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XL Axiata launched innovative packages to support the needs of working and studying from home for XL PRIORITAS postpaid customers. Called “PRIO Work & Learn”, the package can be used as a booster to access a number of applications most needed to support learning and working at a low price.
September 01
XL Axiata in collaboration with the Association
of Indonesian Offices of Communications and Informatics (ASKOMPSI) provided free internet packages for students in various provinces. The donation showed XL Axiata and ASKOMPSI’s concerns to distance learning during the pandemic. The handover was conducted simultaneously in various cities in Indonesia, the ceremony was held at SMA Negeri 1 Pemali, Sungailiat, Bangka Regency. Also present at the event were Vice Governor
of Bangka Belitung, Mr. Drs. H. Abdul Fatah, M.Si, Group Head of XL Axiata West Region, Desy Sari Dewi, and Head of Sales of XL Axiata area of Greater Palembang – Bangka Belitung, Budi Utama
Responding to the needs of the community during this pandemic, XL Axiata continued providing services that meet customer expectations. One
of them was introducing new features on the
XTRA UNLIMITED TURBO package that was valid exclusively for XL prepaid customers. This new feature provides additional benefits for customers in accessing movie and video streaming apps without quota and speed restrictions. It will be accessible nationwide.
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XL Axiata continued to expand the XL HOME service coverage. In line with the increasing demand for high-speed and stable fiber optic-based home internet services combined with the flexibility of access to entertainment shows, since the end of June 2020, XL HOME services are present in a number of major cities in East Java. Initially, XL HOME is available in Surabaya, Sidoarjo, Gresik, and Malang. The expansion of XL HOME’s coverage in East Java was the result of XL Axiata’s collaboration with one of the largest optic cable infrastructure providers in Indonesia, PT Mega Akses Persada (FiberStar).
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XL Axiata improved its network performance with Ericsson’s Cloud Packet Core 5G-ready and NFVI (Network Function Virtualization Infrastructure). The implementation supported XL Axiata in managing the growth of customer data usage. XL Axiata introduced new services with shorter time lag while still providing maximum service for users.
August 04
XL Axiata contributed its support in providing internet access facilities for distance learning. The Company donated routers to be used by 32 devices at a single time. Students of Telaga Said Village, Sei Lepan Subdistrict, Langkat Regency, North Sumatra, could use the support for free. Head of Sales XL Axiata Greater Medan, Horas Lubis and Territory Sales Manager Binjai – Langkat, Maf’ul Taufiq monitored router installation in person.
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